AI phone agent for restaurants

A restaurant's phone rings precisely when nobody can pick up: at lunch and dinner, during service. Every unanswered ring is a table booking somewhere else.

The Phonevoice agent answers on the first ring, offers slots according to your rules — maximum covers, lunch and dinner services, dining room or terrace — and confirms the reservation by SMS. It lands directly in your calendar.

You set the rules once: closing days, maximum group size without a deposit, slots to protect. The agent applies them on every call, with no exceptions and no lapses.

Call peaks hit exactly when the dining room is full. A human host takes one call at a time; the others ring out.

The voice agent takes several calls in parallel, with no hold queue and no waiting music. The tenth call of a Saturday night is handled like the first.

For the calls you'd rather take yourself, forwarding can be partial: the agent only picks up when the line is busy or after a number of rings you choose.

"Does the daily special contain nuts?", "Do you have a terrace?", "Are dogs allowed?", "Can we come as a group of twelve?" — half of a restaurant's calls aren't reservations, they're questions.

You describe your establishment once: the menu and its allergens, opening hours, parking, vegetarian options, group policies. The agent answers precisely from that information, and only from it.

When it doesn't know, it never guesses: it transfers the call or takes a message, with the summary delivered immediately.

For takeout, the agent takes the order dish by dish, offers a pickup time based on your preparation delays, and recaps everything before hanging up.

The order reaches the kitchen by SMS, email or webhook into your POS software — structured data, not a note scribbled between two services.

Phonevoice is pay-as-you-go: €0.29 per minute of call, all inclusive — telephony, AI and a summary of every conversation. No subscription, no commitment: a quiet month costs less than a busy one.

A reservation call lasts one to two minutes. Even on a twenty-call Saturday night, the evening costs less than an hour of wages — and no table goes to a competitor for lack of an answer.

The agent doesn't replace your team: it takes what the team cannot — calls during the rush and after closing.

Every call produces a summary and a full transcript, available immediately. You know who called, why, and what was agreed.

Reservations sync with Google Calendar, and webhooks push every event — booking, cancellation, message — into your tools. Nothing relies on end-of-shift memory.