AI Conversational Agent for Restaurants

Advanced Automation of Order Taking

In the dynamic world of catering, efficient management of telephone orders can transform the customer experience while optimizing restaurant operations. PhoneVoice is designed to autonomously handle incoming calls, allowing customers to place their orders with ease.

Equipped with a complete understanding of your menus, pricing, and opening hours, our conversational agent is programmed to respond precisely according to your instructions. This level of automation not only improves efficiency but also reduces human errors, ensuring that each order is recorded correctly and promptly.

Installing PhoneVoice is surprisingly simple, requiring about 30 minutes of initial setup. Once in place, it operates autonomously, requiring little or no intervention. This digital transformation frees your staff from repetitive and tedious tasks, allowing them to focus on improving in-house customer service.

Significant Reduction in Labor Costs

Using PhoneVoice has considerable economic benefits. By replacing traditional receptionist or order-taking roles with our technology, you eliminate the costs associated with employing staff for these roles.

Labor costs. PhoneVoice operates without a salary, which directly reduces your expenses.

Social charges. As a digital agent, PhoneVoice requires no social coverage, insurance, or other benefits often associated with employing staff.

Reliability. It is available 24/7 without breaks, sick leave, or strikes, offering constant and reliable service.

The savings can reach up to 80% of the costs traditionally allocated to managing calls and order taking. These funds can be reallocated to improve other aspects of your business, such as decor, marketing, or expanding your culinary offerings.

Operational Excellence During Peak Periods

High traffic periods, such as weekends or holidays, often pose a challenge for restaurants.

PhoneVoice excels during these times, managing hundreds of calls simultaneously without ever missing a single one.

Unlike humans, our technology does not experience stress under pressure, ensuring that every customer receives complete and courteous attention, which is often difficult to maintain during peak periods by human staff.

Multilingual Capabilities

The linguistic diversity of your clientele should not be a barrier to an excellent service experience.

PhoneVoice can interact with customers in more than 100 languages, thus eliminating the linguistic barriers that might otherwise limit your potential market. Whether in Tamil, Spanish, Arabic, or Mandarin, PhoneVoice ensures that each customer feels understood and appreciated.

This capability can significantly expand your customer base and open new revenue avenues.

Zero Waiting Time

Respecting your customers' time is crucial.

With PhoneVoice, calls are processed instantly, without waiting. As soon as the customer initiates the call, they are greeted by an agent ready to take their order.

This fast and efficient service can significantly increase customer satisfaction, reducing frustrations related to waiting and improving the overall efficiency of the service.

Improvement of Customer Satisfaction

In the restaurant industry, customer reviews carry significant weight. PhoneVoice positively contributes to your online reputation by ensuring constant, competent, and always courteous interaction.

Customers who have had a pleasant experience without waiting and with competent service are more inclined to share their satisfaction on platforms like Google, Yelp, and TripAdvisor.

These positive reviews are essential for attracting new customers and retaining existing clientele.

Positioning as an Innovative Leader

Adopting PhoneVoice positions your restaurant as a pioneer in adopting new technologies, distinguishing you in a highly competitive market.

This distinction can not only strengthen your brand image but also generate positive word-of-mouth, thus attracting more customers curious to discover your innovative approach.

In conclusion, PhoneVoice offers a robust solution for revolutionizing customer service in the catering industry. It optimizes operations, reduces costs, and enhances the customer experience, allowing you to focus on what really matters, providing an exceptional culinary experience to your clients.